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Connected tools: Online 1/1

In-depth interviews by making use of VoIP and remote desktop technology. Reliable and cost efficient way of conducting e.g. user experience/usability research online.

  • The tool enables us to see the respondents’ desktop and to follow the movements of their mouse
  • Respondents and moderator can chat as well as talk to each other
  • Documents, desktop and web pages can be shown by the moderator as well as by the respondent
  • Respondents were sent a headset in order to be able to communicate via VoIP

Co-created with:

Citibank        

Press releases:

InSites Consulting launches 'Online 1/1'